Welcome to Confident Care Solutions
Hi, we’re Tracy and Zoe - two everyday women with a whole lot of heart, a shared fire for doing things better, and a belief that everyone deserves support that feels safe, natural, and genuinely caring.
If you’re here, you’re either looking for support for yourself or someone you care about, and we already want to say thank you for trusting us enough to read our story. You’re not just another name or “service user” to us. You’re a person with a life, dreams, challenges, quirks, strengths, and a story that matters.
Our job? To walk beside you, cheer you on, listen deeply, and help make life feel lighter, easier, and a whole lot more doable.
You’ll always be met with warmth, honesty, and respect here - because that’s who we are
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Let’s be real: support work isn’t just a job. It’s stepping into someone’s life, their home, their routines, their personal challenges. That’s a privilege we don’t ever take lightly.
We built Confident Care Solutions around one belief: When people feel cared for, respected, and understood, their confidence grows.
We’ve seen it in children, adults, families, and even in ourselves. And we want you to feel that too.
OUR VALUES
Integrity & Heart
We show up fully and with genuine care and not because a policy says so, but because people deserve nothing less. You’ll feel that in the small things, the big things, and the “we’ve-got-you” moments in between.
We treat you with the same care, attention and respect that we would want for our own loved ones. You’ll never feel like a just a number with us.
Connection & Collaboration
Your voice matters here - loudly.
You know yourself best, and we’re not here to override that. We're here to listen, understand, and tailor support around you. Every plan, every decision, every adjustment… we do it together.
Reliability & Commitment
We’re consistent, present, hands-on, and deeply invested.
We don’t load ourselves up with more participants than we can genuinely support quality over quantity, every time.
You won’t have to repeat things over and over. We pay attention. We remember. We take the time to communicate this with your team. And because we also support our staff really well, they stick around meaning more stability for you.
Communication & Transparency
We are open and honest, and straightforward. No empty promises. No decisions made without you.
We tell you the truth- kindly, clearly, and always with your best interest in mind.
Empowerment & Confidence Building
We’re not here to take over your life! We’re here to walk with you while you step into your own strength.
We guide, teach, encourage, and skill-build so you can feel proud, capable, and confident in your own abilities.